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Our institution is committed to ensuring representation in its community; consequently, Vanier College welcomes applications from members of visible minorities, ethnic minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. The institution maintains its commitment to excellence in Education and recognizes that increasing the diversity of its staff supports this objective.
We offer a remarkable range of job opportunities so we invite you to navigate our job postings and apply so that you too can become a proud member of the Vanier College Community.
More specifically, but not limited to, the Registrar’s Reference Agent:
• Provides and oversees reception services to students, faculty, staff and visitors in the Registrar’s Office;
• Handles reception service for the Admissions in the Registrar’s Office;
• Responds to queries and correspondence either in person, written, telephone and electronic communication addressed to the Registrar’s Office;
• Ensures that all requests for information are handled with courtesy, tact and respect and that accurate service is delivered as promptly and efficiently as possible;
• Collaborates closely with all members of the Registrar’s Office and refers more technical or complex queries to appropriate Office/College personnel;
• Assists with the proofing and archiving of student records and ensures the conformity of all student files;
• Is responsible for the confidentiality of student records;
• Performs clerical functions as required by the Registrar’s Office;
• Processes student forms as required by the Registrar’s Office;
• Prepares letters and mailings;
• Verifies students’ status and issues and provides proof of attendance for students;
• Contacts students and teachers as required;
• Maintains inventory of forms required for counter service;
• Processes official transcript requests and other forms as needed by the Registrar’s Office;
• Trains other clerks to perform customer service related tasks.
Other related tasks which fall within the scope of the classification of this position may be assigned.
Classification: Agent ou agente de soutien administratif, classe I (Administrative Support Agent, class I)
Contract: Until June 30, 2027, or until the return of the incumbent to their position, whichever occurs first.
• DEP with an appropriate specialty or a DES, or a diploma or attestation recognized as equivalent;
• At least one (1) year of pertinent experience.
Conditions related to the specific position:
• Strong English and French oral and written communication skills (to be tested);
• Basic knowledge of Word, Excel (to be tested);
• Basic knowledge of Outlook;
• Excellent customer service and communication skills;
• Strong human relations skills;
• Ability to function under pressure with tact and diplomacy;
• Knowledge of Clara Pedagogical Systems, an asset;
• Basic knowledge of Quebec Secondary and CEGEP education system (with appropriate training).
Location: Vanier, QC
Closing Date: 3rd March, 2025
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
