Digital Data Analyst at Princess Auto

Princess Auto is a private, Canadian-owned company employing over 3,000 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through more than 50 stores coast-to-coast, a National Call Centre, and our online store.

Our strength is in our people. In fact, we call our employees “Team Members”, and our managers “Leaders”. We all work together towards a common goal: to make Princess Auto a great place to work and shop.

POSITION SUMMARY
The Digital Data Analyst (Digital Insights Specialist) works closely with FP&A to help build and maintain robust dashboards that encompass various data sources on our E-Commerce and NCC infrastructure that report on the health of the business unit. This role will also work as part of the E-Commerce and NCC team to analyze and interpret the data available to formulate actionable insights. This will help the company identify areas of interest and make informed decisions based on the insights.

KEY ACCOUNTABILITIES

• Creates queries to generate reports and dashboards from overlaying internal data sources that align with key metrics within the company and departments
• Creates scenario models to predict key metrics and financial outcomes
• Analyzes data and trends on website performance, online sales, fulfillment and shipping, and efficiencies within our National Call Centre
• Interprets data into actionable insights and recommendations on where and how the business unit can improve
• Provides recommendations on appropriate department and project related KPIs and achievable targets backed by data and insights
• Collaborates with the Financial Planning & Analysis team to integrate and validate company financial data
• Provides data and reporting to support strategic planning and initiatives that increase our digital capabilities
• Recommends tools and technologies that provide rich data and insights that are beneficial to the company
• Responsible for A/B experiment design and analysis
• Collaborates with the Marketing team to acquire customer qualitative research on their digital and call centre experience
• Presents reports and findings in a clear and articulate format to key decision makers in the company
• Works with our technology vendors on acquiring appropriate and accurate data from their platform and integration into our reporting
• Provides training and education of digital data concepts and dashboards

KNOWLEDGE, SKILLS & ABILITIES

• Post-secondary education in Statistics, Mathematics or Computer Science
• 2+ years Power BI (or equivalent data visualization tool) experience building advanced dashboards from various sources
• Proficient in SQL and Google Analytics
• E-Commerce metrics (AOV, CVR, CLV, CAC, CTR, etc.) experience is considered an asset
• Proactive, self-driven and impact driven person
• Ability to work with cross-functional teams in a fast speed environment
• Excellent written and verbal communication skill with an ability to effectively convert and convey technical information to understandable actions
• Aptitude and ability for collaboration, judgment and teamwork
• Proficient in Microsoft Office including Word, Excel, and PowerPoint

WORKING CONDITIONS
Typical office environment with regular Monday to Friday schedule

What our unique and fun world can offer you:

At Princess Auto, we strive to be unique . . . in our product selection, our Team Members and in our Leadership. We share information. We value opinions and collaboration from all our people across the company, regardless of position or scope of responsibility and work as a collective team in a supportive environment. We strive to provide Royal Service, our high standard of serving not just our customers, but each other, and it is a philosophy we embrace and demonstrate every day. In addition, our Team Members receive:

• Competitive Compensation
• Company-funded, comprehensive benefits package (not just for you, but for your eligible dependents too!)
• Paid vacation and personal care time
• Paid “My Community Day” (a day to spend volunteering at something meaningful to you!)
• Long-term Disability coverage
• Annual Profit Sharing Plan
• Deferred Profit Sharing Plan
• Company Pension Plan
• Group RRSP, TFSA, RESP
• Maternity Leave top-up plan
• Discount at our retail stores
• Free parking
• Access to onsite amenities such as a restaurant, salon, and gym
• Training and professional development opportunities
• Opportunities for advancement and relocation

Voted one of Canada’s Best Employers 2024 by Forbes

Accessibility
Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.

Location: Winnipeg, MB

Closing Date: 3/04/2024

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website